Case study of Meridian Energy’s experience using Dimension Data to restructure their telecommunications platform and communication IT infrastructure.
This video is an IT services and IT solutions case study of Meridian Energy’s experience using Dimension Data to restructure their telecommunications platform and communication IT infrastructure.
Tony Summer is the Meridian Energy Contact Center Manager. He reveals that prior to involving Dimension Data, Meridian Energy’s telephony services to their customers, was in poor shape. As this service is the primary channel of communication between meridian Energy and their customers, it was integral that this IT service be operating efficiently. Tony Summer states that Meridian Energy have received “outstanding business results” from their work with Dimension Data.